SHIPPING INFORMATION:

Prints - All prints are shipped flat and wrapped in acid free paper with an outer layer of Kraft paper. These layers protect the print from atmospheric contaminants whilst in transit and can be used for storing the print prior to framing. The wrapped prints are then placed in a strong cardboard box to protect them during shipping. All packing materials are plastic and polystyrene free and are fully recyclable.

All prints are printed by myself in my studio at home using Canon professional printers and the highest quality Fine Art inkjet Papers from Fotospeed. This allows me to ensure that each print is of the highest quality and is a perfect representation of the original image.* I aim to have your print ready for postage no longer than 7 days from the date of ordering however it may sometimes take longer if it is a custom order or I am away on photographic trips. In the event that it may take longer than the 7 days I will email as soon as your order is placed to discuss this with you.

Each print comes with a personal hand written thank you from me and an information card which contains details of the where and when the image was taken, the camera used and care tips on how to look after your print.

* COLOUR REPRODUCTION:

Please be aware that while I do everything I can to accurately represent the finished image here on my website, all monitors/devices/screens display colour differently. Prints are a light reflecting source and so will have less lustre and vibrancy than a light emitting screen therefore the print you receive will have very slight colour and vibrancy variations to the image that you view here on the website.

Books, Bookmarks, Cards & Zines - These items are shipped in a strong cardboard book mailer to protect them during shipping.

Framed Prints - Framed prints are wrapped in Kraft paper and corrugated cardboard and then placed in a strong cardboard box to protect them during shipping. All framed prints are mounted and framed by myself with custom options available. You can discuss custom options with me by using the contact form HERE

I will send you an email once your order has been shipped. I ship all UK orders second class so please allow 3-5 working days from the date of posting for delivery. International orders will be shipped standard mail, tracking details are not included in this service. I'm afraid I can't give accurate timeframes for international delivery as each country has a different postal system and customs checks may delay delivery. Please feel free to message me if you would like to discuss shipping options (including upgrades) with me before proceeding with your order.

RETURNS:

I can only offer returns or replacements on faulty or damaged item(s). If there is a problem with your order upon arrival please contact me within 24hrs of receipt and I will work with you to rectify any issues. Photographic proof of damage to the item(s) will be required as I will need these for any claims I make with the postal services for the damaged item(s)